Knowledge Engineering & AI Readiness

Your AI Is Only As Good
As The Data You Feed It

We transform legacy documents, scattered SOPs, and raw PDFs into structured, semantically tagged knowledge systems any AI can reason with. Then we build the training and architecture to make it stick.

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document_analysis.log
$ bts analyze ./legacy_docs/
› Scanning 287 documents...
⚠ PDF parse failed: table structure broken (43 files)
⚠ Terminology conflict: "SOP" / "procedure" / "WI"
⚠ Orphaned refs: external doc not found (12 files)
⚠ Metadata absent: no date, version, or author
⚠ Duplicate content across 8 files detected
⚠ OCR confidence: 43% (scanned images, 19 files)
› AI Readiness Score: 24 / 100
RECOMMENDATION: Restructure before AI deployment
$ bts restructure --all
✓ Semantic tagging complete
✓ Terminology standardized
✓ Metadata layer applied
✓ AI Readiness Score: 97 / 100
What We Do

We Prepare Your Knowledge
for an AI-First World

Your documents were built for humans to read on a page. PDFs, Word files, printed manuals with tables that don't parse, scanned images with no indexable text, terminology that varies by department, procedures that reference documents no one can find.

Feed that to an AI system and you get mediocre, unreliable results. The AI isn't broken. The data is.

We fix the data. We restructure your legacy documents into clean, semantically tagged, metadata-rich knowledge systems that any AI can reason with. Then, if you need it, we build the training programs and infrastructure to make your team actually use it.

We don't sell AI systems. We prepare your knowledge to work with whatever AI you choose.

20+
Years in Business
Est. Jan 2006
30+
Years Technical
Writing Experience
$0
Vendor Lock-In.
You Own Your Data.
7
Service Lines.
One Point of Contact.
Service Lines

Everything You Need to
Operate at AI Speed

01
Technical Writing & Documentation
SOPs, manuals, procedures, work instructions, and compliance documentation built for clarity and AI ingestion from day one. 30 years across automotive, manufacturing, and regulated industries.
SOPs Manuals Compliance Docs Procedures
02
AI Training Development & Delivery
Job-function-specific AI training for teams who need to use AI in their actual work, not theoretical policy training. Modules for documentation, grant writing, procurement, and more. Self-paced and live workshop formats.
Course Design Workshops SCORM Self-Paced
03
AI Adoption Consulting
Strategy and implementation guidance for small businesses and corporate teams integrating AI. We help you avoid wasted tooling spend, identify the highest-leverage starting points, and build internal confidence. SBA and enterprise engagements.
SBA Enterprise Strategy ROI Planning
04
Knowledge Base Architecture
Structural design of your organization's knowledge layer. We map information relationships, define taxonomy, standardize terminology, and build a framework that scales as your knowledge grows. The foundation everything else runs on.
Taxonomy Metadata Semantic Tagging Information Architecture
05
LMS Setup & Administration
Learning management system configuration, course loading, user management, and reporting setup. We handle the technical infrastructure so your training programs actually reach your learners without fighting the platform.
LMS Config Course Upload User Management Reporting
06
e-Learning Development
Interactive SCORM-compliant e-learning modules built in Articulate Storyline. Voiceover scripting, slide design, knowledge checks, and certification-ready assessments. We build the whole module or pick up where your SME left off.
Storyline SCORM 508 Accessible Assessments
07
Custom HTML & API Connector Design
Hand-coded, dependency-free HTML interfaces and lightweight API connectors that bridge your documents, knowledge base, and AI tools without enterprise-level overhead. Contact forms, custom data displays, integrations between tools your team already uses. No frameworks, no bloat, no ongoing license fees.
Vanilla HTML/CSS/JS API Integration No-Framework SEO-Ready AI Crawler Optimized
How It Works

Simple Process.
No Surprises.

01
Talk & Assess
Tell us about your documents and what you're trying to do with AI. We give you an honest read on scope, complexity, and whether we're a fit.
02
Secure Intake
Send your documents through our secure intake process. We sign an NDA and handle everything with strict confidentiality protocols throughout.
03
Restructure & Build
We restructure, tag, and organize your knowledge base. Depending on scope, we layer on training content, LMS configuration, or API connectors.
04
Deliver & Walk Through
You receive structured output you own entirely. We walk you through the deliverables so you know exactly what you have and how to use it.
Who We Help

Built for the Businesses That
Can't Afford to Fall Behind

Primary Market
Manufacturing Companies
Mid-market manufacturers with decades of documentation scattered across systems, formats, and departments. Process changes happen constantly. Compliance is non-negotiable. Your AI is only useful if it knows your actual procedures.
  • Legacy SOPs, safety docs, and operating manuals
  • Multi-site consistency problems
  • Staff asking the same questions repeatedly
  • Compliance documentation that's perpetually out of date
  • New employee onboarding taking too long
Secondary Market
Small Business & SBA Clients
Local businesses, service companies, and owner-operated shops competing against larger players with bigger teams. AI gives you leverage. But only if your knowledge is structured enough for AI to use.
  • Documentation in email, Google Drive, and memory
  • Owner doing too much documentation work manually
  • No budget for enterprise software
  • Competitors have AI; you need to catch up
  • Franchise systems needing consistent documentation
Pricing

Clear Pricing.
No Surprises.

Small Business
Starter
$2,000 to $3,000
50 to 150 documents
2 to 3 week turnaround
  • Document restructuring and semantic tagging
  • Terminology standardization
  • Metadata layer and relationship mapping
  • AI-ready output in your preferred format
  • Walkthrough session on delivery
Get Started
Mid-Market
Limited Professional
$3,500 to $4,500
150 to 500 documents
3 to 4 week turnaround
  • Everything in Starter
  • Cross-document relationship architecture
  • Compliance and version tracking layer
  • Optional AI training add-on available
  • Priority scheduling and direct access
Get Started
Enterprise
Full Build
$5,000 to $7,500+
500+ documents
4 to 6 week turnaround
  • Everything in Professional
  • Multi-site or multi-department scope
  • Custom HTML or API connector design
  • LMS setup and course loading
  • AI training module development available
Let's Talk Scope
Why Us
20
Years in business as Brown Technical Services, LLC. Est. January 6, 2006.
30+
Years of technical writing experience across automotive, manufacturing, and government sectors.
0
Vendor lock-in. You own your structured data. It works with any AI system you choose.
1
Dedicated point of contact for all seven service lines. Master Automotive Technician certification and 30 years of technical writing expertise on every project.
Capabilities Statement

Download Our
Capabilities Statement

A full overview of our service lines, pricing, process, differentiators, and business information. Formatted for procurement, vendor evaluation, and internal routing.

7 Service Lines Pricing Included NAICS Codes 2026 Edition
Download .docx
Let's Talk

Ready to Make Your
Documents Work For You?

Tell us about your documentation situation. We'll give you an honest assessment of what you have, what it would take to get it AI-ready, and whether we're the right fit. No pressure, no sales pitch.

Get in Touch
sales@browntechnicalservices.com · Gibraltar, Michigan · Est. 2006